If for any reason you're not completely satisfied with your purchase, you may return your selection within 28 days from the date of purchase for an immediate exchange, credit or full refund unless expressly noted otherwise.
Shipping and processing fees are non-refundable.
To return an item, please complete the following steps.
We will deduct $6.95 from your refund for the use of this label. Please send your completed return form, product, and proof of purchase back securely in a sturdy cardboard box. Remove any other addresses and barcodes from the outside of the box, affix the label to the package, and give it to any postal carrier or post office.
Please send your completed return form, product, and proof of purchase packed securely in a sturdy cardboard box through a standard carrier (such as FedEx or UPS) or insured mail to the address below. Please note the tracking number to monitor the delivery status of your return
Returns Department Hot Wheels
8300 Fairway Place
Middleton, WI 53562
Please note: Returns from Canada can be shipped to:
45 Mural St. Unit 3
Richmond Hill ON L4B 1J4, Canada
Unlike shipping and processing charges, Canada Delivery fees paid on items being returned are refundable. You must include your order number to receive this refund.
Sorry, we do not accept returns sent C.O.D.
If you would like to replace the item(s) you are returning, place that order now and receive free standard shipping.
Rush shipping and surcharges excluded.
Please contact Customer Service Call: 1-800-858-0102 in the U.S. seven days a week 7 a.m. - 10 p.m., Central Time; or email firstname.lastname@example.org