For security and legal reasons, we are now including our company name on all packages and mail correspondence. On the shipping label below the ship-to address, it will say in small type "Order from HotWheelsCollectors.com." In addition, all correspondence from HotWheelsCollectors.com will include our company name above the return address.
Shipping fees are based on your total order, excluding tax and gift wrap. The minimum rate is $5.95 for standard shipping. Our standard shipping and processing rates are for the continental United States only.
|SHIPPING & PROCESSING FEES|
* For all Rush orders, please allow one additional day for processing. Rush not available to APO/FPO or Canadian addresses.
Our goal is to ship your order as quickly as possible—subject to availability, receipt of payment, and credit authorization. (We'll inform you if an item is temporarily out of stock.)
Delivery dates are estimates only. Delivery calculation starts on the first business day after the order is placed. Delivery estimates to Canada are to your door. (Business days are Monday through Friday, not including holidays.) Use guaranteed rush shipping to ensure arrival by a specific date. (See below.)
All shipments are sent via Canada Post. Canadian deliveries reflect costs paid through a customs broker for delivery to your door. Express shipping is available to Canadian addresses for an additional US$10. Most items will arrive approximately 2 days faster than standard Canadian shipping, though we cannot guarantee an exact delivery date. All prices listed are in US currency.
Rush shipping is available for most items and addresses (except APO/FPO addresses) at an additional cost. Most items can be delivered within two business days anywhere in the continental U.S. Delivery calculation starts on the first business day after the order is placed. (Business days are Monday through Friday, not including holidays.)
Orders to Alaska, Hawaii, and Puerto Rico may only ship via 2nd Day or Next Day Rush. Orders to other U.S. territories may only ship via Next Day Rush.
Click here to view the status of your order(s) and track the shipped packages online. You will need to enter your order number, credit card type, last four digits of your credit card number, last name, and zip code. If you have a question about your order, please call our toll-free customer service number: 1-800-858-0102, Monday-Sunday, 7 AM to 10 PM Central Time.